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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Warford

October 29, 2024

5  out of  5
rating by Danielle Warford
"Travis did a great job setting me up with home owners insurance and making sure I was well covered yet within my budget. Highly recommend him or his team!"
We responded:
"Thank you, Danielle! We're thrilled to hear that Travis provided excellent service and helped you find the right homeowners insurance within your budget. Your recommendation means a lot to us."
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Kentin Waits

October 24, 2024

5  out of  5
rating by Kentin Waits
"Very responsive and helpful. Exploring more extensive coverage for about the same price I'm paying Progressive now."
We responded:
"Thank you, Kentin! We're thrilled to hear you found our team responsive and helpful. It's great to know we're able to offer you more extensive coverage at a competitive price. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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Taylor Peterson Schroeder

October 23, 2024

5  out of  5
rating by Taylor Peterson Schroeder
"Travis was wonderful."
We responded:
"Thank you, Taylor, for your kind words! We're thrilled to hear that Travis provided you with excellent service. Your satisfaction is our top priority, and we appreciate your feedback."
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Kaitlin Bunting

October 23, 2024

5  out of  5
rating by Kaitlin Bunting
"Bailee worked with me to switch my insurance and it was a great experience from start to finish. She made the process so simple and was incredibly thorough in explaining everything in a way that made it easy to understand. She took the time to ensure I was comfortable with all my options. The process overall was excellent!"
We responded:
"Thank you, Kaitlin, for your kind words! We're thrilled to hear that Bailee made your insurance switch seamless and easy to understand. Your satisfaction is our priority, and we appreciate your trust in our team."
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Amber Richardson

October 21, 2024

5  out of  5
rating by Amber Richardson
"Travis was friendly and helpful, providing a thorough explanation of all the options available to us. State Farm is fortunate to have him as part of their team."
We responded:
"Thank you, Amber, for your kind words about Travis. We're thrilled to hear he provided you with a thorough and helpful experience. Your feedback is greatly appreciated, and we're proud to have Travis on our team."
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Mary Hughes

October 21, 2024

5  out of  5
rating by Mary Hughes
"Kari was very helpful in assisting us to obtain information needed. We got the information faster than anticipated. She was very pleasant to deal with and went out of her way to help us with our situation. I would highly recommend her service."
We responded:
"Thank you, Mary, for your kind words and recommendation. We're thrilled to hear that our team was able to assist you promptly and pleasantly. Your satisfaction is our priority, and we appreciate your trust in our services."
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Mildred Loe

October 15, 2024

5  out of  5
rating by Mildred Loe
"Friendly, competent and capable!"
We responded:
"Thank you, Mildred! We're delighted to hear that you found our team friendly, competent, and capable. Your positive feedback means a lot to us."
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Angela Nestico

October 10, 2024

5  out of  5
rating by Angela Nestico
"Travis is the best!"
We responded:
"Thanks for the kind words, Angela! We agree that Travis is an amazing part of our team and so appreciate you sharing your experience!"
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Justin Eginoire

October 10, 2024

5  out of  5
rating by Justin Eginoire
"Kari Taylor - State Farm has been amazing! We have delt with all office staff but Sara H. has been a godsend. Every time we have a question we can always count on her to help us get an answer. I highly recommend this office!!!!"
We responded:
"Thanks so much, Justin! Sara is so knowledgeable and quick to respond to people. Honestly, she is a godsend to our team as well! "
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Vicky Ohnemus

October 10, 2024

5  out of  5
rating by Vicky Ohnemus
"We have been working with Sara at State Farm and she has been awesome! Returning calls and getting us the information we need. Thank you!!"
We responded:
"Thanks so much for the review and the kind words about Sara! She is an invaluable member of our team and we're glad to hear she provided you with great service. "
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Masterson Media

September 30, 2024

5  out of  5
rating by Masterson Media
"Had a great experience working with Travis today to get our policies swapped over. He was able to answer all my questions, help explain the little details and made things easy. Loved how personable he was as well, which is always helpful when dealing with a topic like insurance haha! Definitely recommend."
We responded:
"Thanks for the fantastic review! I'm glad Travis could assist you with your policy changes and make the process smooth and understandable. His personable approach truly makes a difference when dealing with insurance matters. We appreciate your recommendation and are here for any future needs or questions you might have. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Jeana Lanza

September 26, 2024

5  out of  5
rating by Jeana Lanza
"Travis was very professional, patient, knowledgeable, and approachable. He mad le changing insurance a very smooth process."
We responded:
"Thank you, Jeana, for your wonderful review! I'm glad to hear that Travis made your insurance transition smooth and stress-free. His professionalism and approachability are truly valued in our office. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Kaia Schuett

September 26, 2024

5  out of  5
rating by Kaia Schuett
"Travis was extremely helpful and kind in assisting with setting up policies for my renter’s, car, and life insurance!"
We responded:
"Kaia, thank you for your wonderful review! I'm glad to hear that Travis was able to assist you with setting up your renter’s, car, and life insurance policies. We appreciate your feedback and are here for any future needs or questions you may have. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Nancy Lazard

September 19, 2024

5  out of  5
rating by Nancy Lazard
"Bailee provides excellent customer service!"
We responded:
"Nancy, thank you for your wonderful review! I'm glad to hear that Bailee provided you with excellent customer service. We appreciate your feedback and look forward to assisting you with any future needs. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Jennifer Ord

September 17, 2024

5  out of  5
rating by Jennifer Ord
"I spoke with State Farm agent Travis today and appreciated The level of customer service he provided to me sooo much that I am happy to write my first review ever! Travis provided a level of customer service to me that was truly above and beyond. I know that’s corny to say, but I can’t express how grateful I am for his time he offered to me, his patience, kindness, understanding and consideration to me. He listened to what I needed and worked with me to figure out a solution that I am excited about and never even knew was a possibility. He found me the benefits I needed for my specific life that are actually going to come in handy and have already eased a bit of my anxiety. He made me feel comfortable and happy to talk to him which lead me to the best results I’ve had with an insurance company. I couldn’t thank him enough for going out of his way to really help me today and telling me he will continue to help, and check in with me."
We responded:
"Jennifer, thank you so much for taking the time to share your experience! I'm really happy to hear that Travis provided such exceptional service and made you feel comfortable and understood. It's wonderful that he could find a solution tailored to your needs and help ease your anxiety. We truly appreciate your kind words and are always here to assist you with any future needs. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Keagan Searl

September 17, 2024

5  out of  5
rating by Keagan Searl
"Travis was beyond helpful did thing everything would be this cheap and overall a great experience would recommend him to anyone who calls as a new adult to get your life all settled"
We responded:
"Keagan, thank you for your wonderful review! I'm glad to hear that Travis was able to assist you effectively and make the process affordable. It's great to know you had a positive experience with us. We appreciate your recommendation and are always here to help with any future needs. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Mr R (05!R!5)

September 12, 2024

5  out of  5
rating by Mr R (05!R!5)
"An AMAZING Company, Great People & Very Friendly. Being in the neighborhood, they really are our Neighbors ;)"
We responded:
"Mr R, Thank you for your wonderful review! We're glad to be part of your neighborhood and appreciate your kind words about our team. It's great to know you find us friendly and approachable. If you ever need anything, we're here to help. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Caitlin Nelson

September 12, 2024

5  out of  5
rating by Caitlin Nelson
"I love working with them, they make things to easy!"
We responded:
"Thank you, Caitlin! I'm glad you find working with us easy. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Sarah Korth

September 12, 2024

5  out of  5
rating by Sarah Korth
"I've held my insurance with Kari for many, many years. She and her office have always been knowledgeable, helpful, and professional. I happily recommend them to everyone I know!"
We responded:
"Sarah, thank you for your long-term business and for recommending our office. We're glad to know you find our team knowledgeable, helpful, and professional. If you ever need anything, we're here to assist you. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Laura Kessel

September 12, 2024

5  out of  5
rating by Laura Kessel
"This is a place of such high integrity. I know they have my best interest in mind as we have worked through options on home/condo insurance and car insurance. They are kind, responsive and great people!"
We responded:
"Laura, thank you for your wonderful review! I'm happy to know that you feel we have your best interest in mind and that you appreciate our integrity. It's great to hear that our team has been kind and responsive while helping you with your home/condo and car insurance needs. We're always here to assist you with any future questions or needs. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Ajdin Ramic

September 10, 2024

5  out of  5
rating by Ajdin Ramic
"I spoke to Travis yesterday, which was Monday, September the 9thand by Tuesday, September 10th i had a Price insurance that was cut by over half. im my parents caretaker since my dad had a dad had an aneurysm in 2009. since the beginning of last year around January or maybe December HASTINGS INSURANCE HAD US SET UP FOR A PREMIUM FOR 477$. still a llittle especially considering my dad doesn’t drive and my mom hasn’t had a car accident or a ticket in over 10 years then starting december 2023 we got a letter stating that our premium was going to go up to $480 and then six months later we had another letter saying that our premium was going to go up to over $720. now, I don’t know about you guys but what HASTINGS INSURANCE GROUP was attending to my retired parents was highway robbery these were 2 67-year-old one disabled fourth stage prostate pancreatic victim, the other, a diabetic honest. Hastings should be ashamed of themselves. My parents have been hard-working in the grants to the United States for 27 years now and have eight beautiful grandchildren, and what you guys attempt to do is disgusting, THAT IS UNTIL I CALLED KARRI TAYLOR’s Insurance agency and the soft spoken man named Travis told me he could do whatever he could possibly attempt to do to stop Hastings from nearly quadrupling our home and auto insurance with everything else being as expensive as it is now. Until I met this man yesterday and what he did for me was a godsend. He took that insurance of premium of $720 and brought it down to around 348 or $358 or around there. my parents chose the US of a out of 30 countries to integrate to to have an honest life and live the American not be targeted by wolves and sheeps clothing..H HASTINGS TOP BRASS WHAT KIND OF AGENTS THEY HAVE HAVE it was very un-American yet again another face of America showed itself today and that face was Travis a caring young gentleman trying to help two old young couples that are in retirement, live their lives as best as they can without having to worry about money im glad the Travis was able to help us out as well as Kari Durham Taylor’s State farm agency. Kari don’t let your competitors broach him away from you, 😉😉😉"
We responded:
"Ajdin, thanks so much for the review, and all of the kind words about Travis! We work hard to make sure we're listening and doing our best by each individual who crosses our path, and you and your family are no exception! We appreciate your business. - Kari"
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Hunter Jesse

September 10, 2024

5  out of  5
rating by Hunter Jesse
"I have been working with Travis throughout the process. He has been very professional and I greatly appreciate his work on helping me make an informed decision."
We responded:
"Hunter, thank you for your kind review! I'm glad to hear that Travis has been professional and helpful throughout your decision-making process. We appreciate your business and look forward to assisting you with any future needs. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Amber Quijada

September 4, 2024

5  out of  5
rating by Amber Quijada
"They are very respectful and a great customer service. Travis is a great person to talk to."
We responded:
"Amber, thank you for your kind words and the 5-star rating! I'm glad you had a positive experience with our team. Travis is indeed a great person to talk to, and we're happy to have him on our team. If you need any further assistance, feel free to reach out. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Dominic Roche

September 1, 2024

5  out of  5
rating by Dominic Roche
"I have been working with Travis Zolicoffer as a potential client and I can honestly say the following about my experience: I was provided with accurate information to make the right insurance decisions. I was treated with respect. Travis has a great personality that makes you feel he is working for you and not just trying to win your business. Overall such a great experience and I would highly recommend Travis and team"
We responded:
"Dominic, thank you for sharing your experience! I'm glad to hear that Travis provided you with accurate information and treated you with respect. It's wonderful that his personality made you feel valued and not just like another potential client. We appreciate your recommendation and are here for any future needs you may have. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
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Cierra Johnson

August 29, 2024

5  out of  5
rating by Cierra Johnson
"Travis was awesome great customer service..Definitely a privilege"
We responded:
"Cierra, thank you for your wonderful review! I'm glad to hear that Travis provided you with great customer service. We appreciate your feedback and look forward to assisting you with any future needs. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"