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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Hamlin

March 3, 2026

5  out of  5
rating by Jessica Hamlin
"I have had to use the roadside assist 3 times in the last 6 months unfortunately. The service has been phenomenal. From the ease of requested service to the friendly prompt service by the tow drivers and state farm. So happy I switched!"
We responded:
"Thanks so much for the review, Jessica! So glad you've been so happy with our service and your coverage! Thank you for your business. "
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Tori Schmidt

February 27, 2026

5  out of  5
rating by Tori Schmidt
"Sara has been helpful anytime I have questions and just amazing to work with."
We responded:
"Thanks so much for the kind words about Sara! We appreciate the review so much, Tori!"
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Christian Kreger

February 27, 2026

5  out of  5
rating by Christian Kreger
"Kaylee has been amazing to work with! She explains everything perfectly and is always able to answer my questions. I appreciate how quick she is to respond to my emails as well. Would highly recommend working with Kaylee for any of your insurance needs!"
We responded:
"Thanks Christian! We think Kaylee is pretty great too- she's definitely a valuable member of our team- and we appreciate your kind words and your recommendation! Thank you for your trust in us with your insurance needs! "
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Madi Pellymonter

February 26, 2026

5  out of  5
rating by Madi Pellymonter
"My wife and I had a wonderful experience with a smooth transition to State Farm, all thanks to Kaylee. She did all of the heavy lifting and thoroughly explained every detail we needed to know and we switched to this agency - with the best car insurance rate we’ve come across yet. Thank you, Kaylee, for making our experience so easy and welcoming!"
We responded:
"Thank you, Madi, for the 5 stars!!"
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Mikeia Lovell

February 26, 2026

5  out of  5
rating by Mikeia Lovell
"Today was such a pleasure of being able to be helped by Sara H. She was very dedicated and determined to help me out. Sara has wonderful amount of patience. The entire staff is awesome too. But Sara stood out, thanks again Sara!!"
We responded:
"Mikeia, thanks so much for recognizing Sara's patience... it's one of our favorite things about her as a valued member of our team! We appreciate the kind words! "
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Loraine Riley

February 25, 2026

5  out of  5
rating by Loraine Riley
"Sara was very professional and outstanding to work with."
We responded:
"Thank you for the kind words, Loraine. We appreciate the opportunity to work with you as well! "
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Stellar Roofing & Construction LLC

February 25, 2026

5  out of  5
rating by Stellar Roofing & Construction LLC
"Great service! Quick and easy to work with. The agent is worked with didnt try to sell the policy that they make most money on like so many insurance agents do, she just got me the right one. Thanks for the great service! Highly recommended!"
We responded:
"Thanks so much Daniel, for sharing your experience with our office! We're so glad we could help you get set up with what was right for you. We're here for anything you might need in the future! "
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Emily Valle

February 24, 2026

5  out of  5
rating by Emily Valle
"Kaylee Michael was very helpful in getting my rental insurance quote and even submitted it to my property management company for me!"
We responded:
"Emily, so glad Kaylee was able to help you out, and so appreciate the review! We're grateful to have you as a customer."
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Isaac Miller

February 24, 2026

5  out of  5
rating by Isaac Miller
"Kaylee answered all my questions, took care of every detail, and turned around a homeowner's insurance quote really quickly. Couldn't ask for anything more!"
We responded:
"Hi Isaac, glad to hear you were happy working with Kaylee! We greatly appreciate the review, and are here for anything else you might need in the future! "
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Jennifer Black

February 23, 2026

5  out of  5
rating by Jennifer Black
"Really enjoy working with the ladies at Kari Taylor State Farm! Always quick and reliable!"
We responded:
"Thanks for the review and the kind words, Jennifer! We appreciate the opportunity to work with you!"
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Leah Fitch

February 23, 2026

5  out of  5
rating by Leah Fitch
"They’re the best and very nice! Easy to contact and really helpful!"
We responded:
"Thanks for the 5 stars and the glowing review, Leah! We appreciate you!"
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Delaney Henry

February 23, 2026

5  out of  5
rating by Delaney Henry
"Working with Sara has been wonderful! She is very prompt and informative, especially with someone that is not too familiar with all things insurance!"
We responded:
"Delaney, thanks so much for the great review! We're glad to hear that Bailee was so helpful as you were getting moved to Des Moines! We hope you're getting all settled into life here. We appreciate your business and trust in us!"
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Nanabayin Coleman

February 23, 2026

5  out of  5
rating by Nanabayin Coleman
"Casually walked in on a literal random Tuesday at the end of the day to try to get home insurance after realizing I couldn't do it with another carrier. Didn't know what to expect. The folks in the office were polite, and got me connected with Kaylee, who was friendly, helpful, and quickly took my information to get the policy application in. Received a text the next morning to ensure that I logged their contact information. Definitely a positive experience with insurance."
We responded:
"Nanabayin, we're so glad it was our office you popped into last week! Kaylee thoroughly enjoyed working with you and helping you get your insurance set up, and we love to hear that the feeling is mutual. We're here for anything else you need- you know where to find us!"
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Kelsie Mapes

February 19, 2026

5  out of  5
rating by Kelsie Mapes
"Kaylee made the process super easy and quick! Really appreciated."
We responded:
"Kelsie, this is great to hear! Thank you for the kind words, and for your business!"
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Amanda Oleson

February 17, 2026

5  out of  5
rating by Amanda Oleson
"Thanks to Kari and her team for always being a great resource and providing advice when needed. Great having your team in our corner."
We responded:
"Thank you for the five-stars, Amanda! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Kari Durham Taylor - State Farm Insurance Agent"
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Donisue Rupp

February 16, 2026

5  out of  5
rating by Donisue Rupp
"I reached out to Sara in my State Farm office as I needed breakouts of my home and auto premium information for budgeting purposes. Sara was very helpful on the phone and promptly forwarded me the billing information I needed. I appreciated her quick customer service."
We responded:
"Thanks so much for the review, Donisue! We appreciate your business and your trust in us over the years! "
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Brian Graham

February 11, 2026

5  out of  5
rating by Brian Graham
"Payments over the phone take two minutes or less and staff does a great job with any questions or concerns."
We responded:
"Thank you for the positive review, Brian. We appreciate you!"
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Baylee Scholz

February 10, 2026

5  out of  5
rating by Baylee Scholz
"Sara is awesome! She is extremely helpful with all questions you have! She is very personable and provides amazing customer service! She helped me adjust some changes to my account it was quick and easy! Thank you Sara!"
We responded:
"Wow, thank you for the glowing review, Baylee! We're thrilled to hear that Travis provided you with a fun and professional experience while discussing insurance policies. Our team always aims to deliver great customer service with a touch of humor. We appreciate your kind words and look forward to continuing to provide you with excellent service. - Kari Durham Taylor - State Farm Insurance Agent, Des Moines, IA"
Profile photo of Lindsey Duran

Lindsey Duran

February 10, 2026

5  out of  5
rating by Lindsey Duran
"I spoke with Sara today! She was amazing and knowledgeable. She answered all my questions and had a great attitude. She made me feel very comfortable. I have had nothing but great experiences with this State Farm location. Thank you!"
We responded:
"Lindsey, thank you for the five-stars! We greatly appreciate your business."
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John Mburu

February 9, 2026

5  out of  5
rating by John Mburu
"Sara is amazing. Very timely and valuable service. Highly recommend."
We responded:
"John, we appreciate the 5 stars and the recommendation, so much! Thank you!"
Profile photo of Kassidy McGuire

Kassidy McGuire

February 9, 2026

5  out of  5
rating by Kassidy McGuire
"Sara was very helpful with my request to take over payments from a shared policy, took less than 10 minutes with her help."
We responded:
"That's awesome, Kassidy! Thanks for sharing about your experience and for the 5-star review! We are grateful for your business and for your support. "
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Rita Baby

February 5, 2026

5  out of  5
rating by Rita Baby
"Quick responses and very reliable!"
We responded:
"Thanks so much, Sarita, for the 5 stars! We are grateful for your business and for your trust in us over so many years!"
Profile photo of Brianna Brickman

Brianna Brickman

February 5, 2026

5  out of  5
rating by Brianna Brickman
"Very helpful and very friendly! Always treat us with the utmost respect!"
We responded:
"Thanks Brianna for the review, and for your trust in us! We appreciate you! "
Profile photo of James Tarter

James Tarter

February 5, 2026

5  out of  5
rating by James Tarter
"Sara is always a phone call away, and answers any questions I have and handles everything I need extremely fast"
We responded:
"Thank you for taking the time to leave us a review, James. Our State Farm office in Des Moines would be nothing without policyholders like you!"
Profile photo of Ash Howell

Ash Howell

January 31, 2026

5  out of  5
rating by Ash Howell
"Shes awesome! Super professional!! Absolutely loved her!!!"
We responded:
"Thank you so much for the glowing review! The pleasure was all mine. "