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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kimberly Helm

Kimberly Helm

May 6, 2025

5  out of  5
rating by Kimberly Helm
"Always helpful and professional!"
We responded:
"Thanks Kim! We appreciate the review, and having you as a customer and a part of Des Moines's awesome small business community! "
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Jon Wiegert

May 1, 2025

5  out of  5
rating by Jon Wiegert
"this office is beyond professional and is always helpful with any of my concerns about our policies"
We responded:
"Thanks for the review, Jon! We appreciate your family trusting us with your insurance for so many years!!"
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Liz Hamm

April 30, 2025

5  out of  5
rating by Liz Hamm
"Great agency!!"
We responded:
"Thanks for the 5 stars, Liz! We appreciate you!"
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Ryeleigh Lair

April 30, 2025

5  out of  5
rating by Ryeleigh Lair
"Always incredibly knowledgeable and helpful. I wasn’t made to feel embarrassed by any questions I had no matter how “small.” Very responsive as well!"
We responded:
"Thanks so much for this kind review, Ryeleigh! We are here to help navigate any questions you have, big or small! "
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Megan Clausen

April 30, 2025

5  out of  5
rating by Megan Clausen
"They are responsive and great to work with!"
We responded:
"Thanks for the kind words, Megan! We appreciate you!"
Profile photo of Lon Lindenberg

Lon Lindenberg

April 30, 2025

5  out of  5
rating by Lon Lindenberg
"Sarah gave Excellent prompt professional service. Personal attention to detail and assistance with insurance options"
We responded:
"Lon, we appreciate you leaving this review so much, and are grateful to have you and Deb as kind and communicative long-time customers. Thank you!"
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Lisa Davis

April 30, 2025

5  out of  5
rating by Lisa Davis
"Have used Kari as an agent for years. Always prompt responses from her team!"
We responded:
"Thanks Lisa! We are so appreciative of your business over the years, and for the review! "
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Kaitlyn P

April 30, 2025

5  out of  5
rating by Kaitlyn P
"Kaylee does an amazing job explaining complex insurance questions in a simple and easy-to-understand manner. She makes the concept of insurance seem much less intimidating!"
We responded:
"Kaitlyn, thanks so much for sharing these kind words about our newest team member, Kaylee. We agree, she does a great job of helping people understand their options. We appreciate the review!"
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Lindsey

April 29, 2025

5  out of  5
rating by Lindsey
"We recently worked with Alison at Kari Taylor’s State Farm office to secure a boat insurance policy, and we couldn’t be happier with the experience. Alison was incredibly helpful, knowledgeable, and made the entire process simple and stress-free. She took the time to walk us through our options, answered all of our questions thoroughly, and made sure we found the right coverage for our needs. We truly appreciated her professionalism, attention to detail, and friendly service. We would highly recommend Alison and the Kari Taylor State Farm team to anyone looking for reliable insurance support. Thank you again for making it such an easy and positive experience!"
We responded:
"Thanks, Lindsey, for the glowing review of your work with Alison! I'm glad you found it to be an easy and positive experience! Hopefully it continues to be smooth sailing for your journey! (Pun intended)"
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Sara Roberts

April 22, 2025

5  out of  5
rating by Sara Roberts
"Great to work with and very responsive!"
We responded:
"Thanks Sara- we appreciate that kind words and are grateful to have your business! "
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Michael Anderson

April 15, 2025

5  out of  5
rating by Michael Anderson
"Very conscientious and thorough"
We responded:
"Thanks Michael, we appreciate knowing that you came away from your conversation with our team feeling that way. Thank you for your business!"
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Holly Adams

April 10, 2025

5  out of  5
rating by Holly Adams
"As a partnering realtor, I can tell Kari and her team provide excellent service! Kari is so kind, thoughtful, detail-oriented, and a great leader. She improves everything she touches and gets stuff DONE. I love that I get a thank you note from them when a client works with her as it speaks to how she truly cares for her own clients. Additionally, I've seen some really good prices considering the massive increases in insurance rates the last few years. I HIGHLY recommend Kari and her team!"
We responded:
"Holly, this review is so kind! We appreciate you as a realtor in our community who focuses on education and working hard to prepare your customers for the process! We're happy to play a small part in that with those we help with their insurance! Thank you again for the incredibly kind words!!"
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Sheena Brunner

April 9, 2025

5  out of  5
rating by Sheena Brunner
"Kari Taylors office is amazing, I especially enjoy Sara, she is great, fast and efficient and very friendly."
We responded:
"Thanks so much for the kind words, Sheena! We appreciate all of those things about Sara too! "
Profile photo of Jake Dodge

Jake Dodge

April 9, 2025

5  out of  5
rating by Jake Dodge
"Bailee was extremely helpful in getting us an entire new policy for home/life/auto! She was efficient and state farm was a very welcome price cut from what we had previously!"
We responded:
"Jake, we appreciate this review so much, and are glad that Bailee was able to help you set up so many important policies. We welcome you as new customers and look forward to working with you going forward!"
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Chris Thill

April 9, 2025

5  out of  5
rating by Chris Thill
"Kari and her team always do a great job when I need help. They sincerely show that they care about my issues and want to help me to the best of their ability."
We responded:
"Thanks Chris for the 5 stars and for your trust in us for so many years! We appreciate you! "
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Janet & Terry Tentinger

April 5, 2025

5  out of  5
rating by Janet & Terry Tentinger
"Meet for the first time with Kim Martin. Great first experience wth Kim and the staff at the Kari Taylor Agency."
We responded:
"Thanks so much for taking the time to leave this review, Janet & Terry! It was so nice to meet you and to make our Windom, MN connection. I'm so glad to hear you appreciated working with Kim. We also hope you enjoyed your lunch in the Ingersoll neighborhood after your meeting! Thank you for your business and your trust!"
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Nat Kuropas

April 3, 2025

5  out of  5
rating by Nat Kuropas
"Everyone has been super helpful and I've always had pleasant interactions. They are understanding of financial strains and accommodating when possible. They are also knowledgeable of their policies and are easily able to talk through any questions that come up. Highly recommend!"
We responded:
"Natalie, thanks so much for this positive review! We're so glad to hear you've appreciated the personal touch of the service we provide. We appreciate having you as a customer!"
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Chad Berry

April 1, 2025

5  out of  5
rating by Chad Berry
"Very happy with everything since we joined last year."
We responded:
"Hi, Chad! Thank you for the praise for Kari! She is a vital part of the team and we value how much she cares about all our customers! Thank you for giving us the chance to help you with your insurance needs! We value you for letting us be your good neighbor! - Kari Taylor - State Farm Insurance Agent | Des Moines, IA"
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Brianna Brickman

March 27, 2025

5  out of  5
rating by Brianna Brickman
"Very helpful and very friendly!"
We responded:
"Thanks Brianna for the review, and for your trust in us! We appreciate you! "
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Omar Parra

March 26, 2025

5  out of  5
rating by Omar Parra
"Was able to get assisted through email without complications and without waiting all day for a response!"
We responded:
"Thanks so much for the review, Omar! So glad to hear that Sara was able to help you quickly and efficiently. Thanks for your business!"
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Jacob stephenson

March 26, 2025

5  out of  5
rating by Jacob stephenson
"Always an easy transaction and super helpful when I need anything. Wouldn’t change a thing."
We responded:
"We appreciate you, Jacob! Thanks for the kind words! We pride ourselves on being helpful and efficient-- thanks for calling that out!"
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MP Vercauteren

March 24, 2025

5  out of  5
rating by MP Vercauteren
"I’ve had both home and auto insurance with Kari’s team for almost a year, and am consistently impressed with how helpful and prompt they are! Highly recommend!"
We responded:
"Thanks Michael for the 5 stars and the kind words! We're so glad to hear that we've impressed you over the last year, and will strive to do so for years to come! Thanks for the recommendation, and for being a loyal customer. "
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Diane Nickell

March 24, 2025

5  out of  5
rating by Diane Nickell
"We've been with Kari for 15 years and have received professional service at all times. I recommend her office if you choose State Farm."
We responded:
"Diane, thanks so much for the kind words about our professional service. We are so grateful for your long-time business with us!"
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Jenna Kelly

March 22, 2025

5  out of  5
rating by Jenna Kelly
"The ladies are always so nice and helpful!! Definitely recommend!"
We responded:
"Thanks Jenna! We are thankful for you as a customer and are glad we're able to help you. We appreciate the review!"
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Michelle Duffert

March 20, 2025

5  out of  5
rating by Michelle Duffert
"I've been with Kari Taylor's office for many years and have always had great experiences."
We responded:
"Thanks for sharing that, Michelle! We've always appreciated you and your family's business over the years. "