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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Andy Hefner

May 10, 2023

5  out of  5 rating by Andy Hefner
"I have been with Kari and her team for years, that speaks for itself. They are very quick in response to any questions I may have. And, when I buy a new truck(pretty regularly) they handle everything through a couple of text messages or emails. Could not be happier."

Sarah Mousel

April 27, 2023

5  out of  5 rating by Sarah Mousel
"I am so glad I found Kari and her team. When I finished my basement and needed to adjust my insurance, I thought it would be a good time to shop around for quotes - mainly because working with my agent at the time was like pulling teeth to get information or help. Alison was so kind and helpful. She answered all my questions, walked me through the quotes, explained pricing, and told me what customer service is like & what I can expect if I ever have a claim or need assistance. Exactly what I wanted from a new agency! The pricing came out about the same but was much better coverage. Alison being so kind and helpful really sold me. I also love that it is a local, woman owned & operated business in our community. I’m excited to be working with this team going forward!"

Gage Schultz

April 27, 2023

5  out of  5 rating by Gage Schultz
"I worked with Sarah and Alison at Kari Taylor's State Farm office over in Des Moines, Iowa and never had such pleasant and quick service. They were so helpful and quick to educate me on anything I asked about. That made me feel very comfortable about my needs being met with a policy that covers all that I was worried about. Great people!"

Joe Brooks

April 14, 2023

5  out of  5 rating by Joe Brooks
"The team is very helpful and always pleasant to speak with. The team is always willing to help me decide the best product they offer that meets my needs. I had State Farm for many years and went with another company for a few years. I will never make that mistake again and will continue to insure with State Farm- particularly Kari’s office."

Elaine Godwin

April 14, 2023

5  out of  5 rating by Elaine Godwin
"Best group of ladies around! I couldn’t ask for a better insurance group to handle all of my insurance needs. Highly recommend!"

Stefanie Dinh-Nguyen

April 4, 2023

5  out of  5 rating by Stefanie Dinh-Nguyen
"Kari and her team are amazing, quick and very helpful. Kari took time to go through the policy with me and educated me well through all the process and steps. I would highly recommend them."


April 4, 2023

5  out of  5 rating by Zack
"Kari Taylor has the best staff possible. Sara is one of the best at what she does. Allison knows what she is doing. Got life insurance with my spouse and they explained to us the whole process and made sure that everything was filled out correct and to select the proper plan. Definitely recommend using them for any of your insurance needs."

Angela Jolly

March 29, 2023

5  out of  5 rating by Angela Jolly
"The staff was extremely helpful and responded to everything quickly."


March 21, 2023

5  out of  5 rating by gmi318
"These ladies are AWESOME! Anytime I have had questions or concerns, they are quickly handled. Been a customer for years."

Mike Cantonwine

March 9, 2023

5  out of  5 rating by Mike Cantonwine
"We've had Kari as our insurance agent for years now. We've had nothing but positive experiences with State Farm and they've been an excellent choice."

Katie Aeschliman

March 9, 2023

5  out of  5 rating by Katie Aeschliman
"Knowledgeable people! They are helpful and follow up with me. Not every insurance agent makes you feel as though you are actually valued. She does a great job!"

Joan Griep

February 28, 2023

5  out of  5 rating by Joan Griep
"I have had my insurance needs through Kari Dunham Taylor at State Farm for many years. She has always been professional and helpful when I have had insurance needs. I would highly recommend Kari and her team. Thank you."

Danny Ogra

February 28, 2023

5  out of  5 rating by Danny Ogra
"Kari & Sara are outstanding insurance agents who go above and beyond to provide exceptional customer service. Kari is knowledgeable, professional, and always responsive to my needs. She takes the time to explain coverage options and helps me find the best policy to fit my budget. Kari is genuinely caring and ensures I am always satisfied with my policy. I highly recommend this office to anyone looking for a reliable and trustworthy insurance agent. They are indeed the best in the business!"

Lindsay every day Laurie

February 13, 2023

5  out of  5 rating by Lindsay every day Laurie
"Best agent around!! All the girls in the office are friendly and bend over backwards to help above and beyond anything they even need to!! Always enjoy when I have to stop in the office for any reason!! They’re the real life dream team!!!"


February 4, 2023

5  out of  5 rating by Travis
"Great service"

Pam Negrete

January 31, 2023

5  out of  5 rating by Pam Negrete
"Kari has been our agent for more than 15 years. They are prompt and knowledgeable and have always provided top notch service! I’m completely satisfied with our service!!"

Dawn Nelson

January 31, 2023

5  out of  5 rating by Dawn Nelson
"A great group to work with! Would highly recommend!"

Bethany Caldas

January 27, 2023

5  out of  5 rating by Bethany Caldas
"Kari is so friendly and helpful! Her staff made the whole process of changing insurance carriers so easy! Very prompt communication every time: 10/10 I would recommend!"

Lindsay Beaman

January 26, 2023

5  out of  5 rating by Lindsay Beaman
"Very responsive and professional service. We've certainly put Kari and her staff to work with more than one claim on our property, and they always make sure we are receiving top care!"

Timothy Kersting

December 16, 2022

5  out of  5 rating by Timothy Kersting
"Simply the best!"

Claudia Kersting

December 16, 2022

5  out of  5 rating by Claudia Kersting
"Such a great team! Everything has been explained so well throughout the years. Alison has always listened to my concerns and goes above and beyond to ensure my questions are answered. I feel very confident in all the policies I have and trust they are all looking out for our best interest."

Shannon Wyman

December 12, 2022

5  out of  5 rating by Shannon Wyman
"I returned to the Des Moines area last December, and I needed lots of help, ranging from renters insurance to motorcycle coverage, these people took care of everything, was able to work on all the other problems that come up during a cross country move instead of running all over the place, peace of mind that my property was protected, and some friendly people to rely on. You can’t go wrong with the agent or the staff."

Cindy Landa

November 28, 2022

5  out of  5 rating by Cindy Landa
"Thank you for always providing us with great customer service on all our State Farm insurance needs."

Jesse P

November 17, 2022

5  out of  5 rating by Jesse P
"Great bunch of people in that office. I feel they look out for my interest, keeping my budget in mind."

Sam Swinton

November 15, 2022

5  out of  5 rating by Sam Swinton
"She is always quick to respond and goes the extra mile for you when needed."